Skip to main content

SANA'A CAFE

PREMIUM ORGANIC COFFEE

Home Locations Menu Market Partner With Us

Home Locations Menu Market Profile

Loading page

Just a moment...

Loading content

SANA'A CAFE

PREMIUM ORGANIC COFFEE

Home Locations Menu Market Partner With Us

Home Locations Menu Market Profile

Help & Support

Back to ProfileBack

Help & Support

How can we help?

Browse customer guides, search for an answer, or contact our support team.

Browse Topics

Help categories

Answers

All help articles

Apple Pay & cardsPayment methods you can use in the app.Create an accountWhy and how to create a Sanaa Cafe account.Opening soon locationsWhat it means when a cafe is marked as Coming soon.Why didn't I get a notification?Troubleshoot missing push notifications for orders and rewards.FeaturedHow rewards workEarn points on eligible purchases and redeem them for rewards.FeaturedHow to place an orderStep-by-step guide to placing an order in the app.RefundsHow refunds are handled for your orders.Sign in / Sign outManage your session on this device.Orders pausedWhy a location may be open but not taking orders.Birthday rewardDetails about your annual birthday perk.Order as a guestYou can order without creating an account.Redeem rewardsHow to apply a reward to your order.Change pickup locationHow to switch your pickup cafe before placing an order.

Still Need Help?

Contact support

Checking your account...